LH
Lorinda H
1 reviews | Active since Mar 2009
22 Feb 2016, 11:32
telkom line dead again
good day<br> My telkom home line works for 1 week a month if I am lucky. Since Jan the line has been dead, came on for 2days now off again since Monday 08/02/16. I am dependent on the line as we have bad bad cellphone connection in our area. Please I need the line to work, what can I do? Please assist. <br> Telkom line came on 13/02/16, line off again 15/02/16. The technician that came out on 13/02/16 names were Pappi, please send Pappi line dead since Tuesday 15/02/16?????
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Telkom's replyOfficial
22 Feb 2016, 11:54Hello lorindah,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. Please note, the pending fault reference indicates that the fault is linked to a bul network issueie: 800 PAIR UG CABLE FAILURE DUE TO AGEING, Full description of work required REPLACE 800PR UG CABLE FROM MANHOLE H1 TILL MANHOLE F6 FOR 110M AT JOHAN RISSIK ST
Our field techs are attending and you will be notified once resolved.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. Please note, the pending fault reference indicates that the fault is linked to a bul network issueie: 800 PAIR UG CABLE FAILURE DUE TO AGEING, Full description of work required REPLACE 800PR UG CABLE FROM MANHOLE H1 TILL MANHOLE F6 FOR 110M AT JOHAN RISSIK ST
Our field techs are attending and you will be notified once resolved.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply22 Feb 2016, 11:54
Official
Hello lorindah,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. Please note, the pending fault reference indicates that the fault is linked to a bul network issueie: 800 PAIR UG CABLE FAILURE DUE TO AGEING, Full description of work required REPLACE 800PR UG CABLE FROM MANHOLE H1 TILL MANHOLE F6 FOR 110M AT JOHAN RISSIK ST
Our field techs are attending and you will be notified once resolved.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. Please note, the pending fault reference indicates that the fault is linked to a bul network issueie: 800 PAIR UG CABLE FAILURE DUE TO AGEING, Full description of work required REPLACE 800PR UG CABLE FROM MANHOLE H1 TILL MANHOLE F6 FOR 110M AT JOHAN RISSIK ST
Our field techs are attending and you will be notified once resolved.
***
Regards
Keagan
Telkom Social Media Team