JH
Jillian H

1 reviews | Active since May 2016

24 Jan 2019, 10:20

Telkom line DEAD

My services were down October, November and only up for 2 weeks in December. My line has been dead since December and I had to again cancel subscription with my 2nd SP. I logged calls for the billing to be corrected and the fact that my line is always dead......TO DATE NO FEEDBACK, NO RESOLUTION.....And I'm sure in no time I will be listed for non payment, WHERE DO YOU LIST YOUR SERVICE PROVIDER FOR NO SERVICE!!!

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Replies (2)
JH
Jillian H's update12 Feb 2019, 09:58
Reviewer Update
OCTOBER, NOVEMBER, 2 WEEKS IN DECEMBER, JANUARY AND CURRENTLY MY PHONE LINE IS DEAD YET I RECEIVE A BILL OF OVER R2000 - HOW DO YOU BILL FOR NO SERVICE RENEDERED? TELKOM DOES NOT RESPOND OR FOLLOW UP NO MATTER HOW MANY CALLS YOU LOG.....
JH
Jillian H's update21 Feb 2019, 14:21
Reviewer Update
I HAVE CALLED TELKOM 3/4 TIMES FOR HELP. ACCOUNTS SENT ME TO TECHNICAL, TO AND FRO. NO ONE IS WILLING TO HELP AND MY ACCOUNT IS SUSPENDED WHEN THE LINE IS DEAD ANYWAY!!!!!!! WHAT DO I DO NOW.....DEAD LINE FOR 4 MONTHS, SMS AND EMAIL WITH AN OUTSTANDING INVOICE...…..DEAD LINE FOR 4 MONTHS.