RB
Ricky B
1 reviews | Active since Mar 2014
12 Feb 2015, 12:45
Telkom line cancelled - debit orders continue
We have cancelled our Telkom line last year. There was a an internet service connected, for which a debit order was authorised. After the cancellation of the line, the debit order still continued. We have raised an enquiry at the Centurion Telkom office and I have logged a follow-up enquiry on the Telkom website. The debit orders still continue and I have to continue doing stoppayments.
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Replies (1)Telkom's replyOfficial
12 Feb 2015, 13:25Hello ricky1971,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.
Your reference number is SM88148.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.
Your reference number is SM88148.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Telkom's reply12 Feb 2015, 13:25
Official
Hello ricky1971,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.
Your reference number is SM88148.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.
Your reference number is SM88148.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
