Telkom line been down for 6 days and telkom is not sorting it out

Our line went down on 29 September 2017 and has been down since then. It is now 5 October 2017 and the line is STILL DOWN! I have phoned in EVERY DAY to try get this sorted as we are spending hundreds of rands a day on data to be able to work! I even had one agent wasting my time by keeping me on the line for 5 mins while he was "typing" to escalate my fault. Silly me, I didnt ask for a reference number - Because the next day when I phoned I was told that no escalation was done and he **** to me.

Apparently maintenance was being done on the 29 Sept to make all the lines more stable....but its been down since then! GUYS PLEASEEEEEEE! We are trying to run a business and cant keep spending additional money on data to be able to connect to the internet, PLEASE DO SOMETHING ABOUT THIS!

I was told yesterday that a technician will call me after 2pm.... SUPRISE NO CALL! and my our line is STILL DOWN!

Is telkom even doing anything ?!?!?

The landline number in question is ********** .

PLEASE! SORT! THIS! OUT!!!!