Telkom line been down 3 months out of 4

I got one of Telkom's special deals where I get calls, 20GB data, modem, 3g cared etc, about 4 months ago. It has been an absolute nightmare since then. Out of those 4 months, I have had in total about 1 month of usage, and that is in stages, not on a continuous basis. I have logged complaint after complaint with them, they fix it and then it happens again. The line goes down, the ADSL runs at 0.2mps ( I am paying for a 4mbps line), modems just stop working ( I have been to Telkom shop every Friday for the past month to swap out my modem / phone) <br> <br> The line get struck by lightning every time there is a storm (even when the line is down, I hear it hitting my router, which was already down from a lightning strike.<br> <br> I reported my latest fault on the 30.01.2015. I then called on the 11.02.2015 only to find out that it was given to a technician on the 4.01.2015 and still nothing has happened. It was then escalated and I was today that they will attend to it on the 16.2.2015. <br> <br> To say the lease I am VERY unhappy!! I work from home and am now being put out because of this.<br> <br> I would like it sorted once and for all and if they cant transfer me at the same price and data to a 3G contract