MG
Marco G

1 reviews | Active since Mar 2009

25 Jul 2016, 16:51

Telkom line ADSL faulty, again...

<p>It is two days short since I've logged a fault. A technician came out and fiddled with the outside node and my line worked for two days and I'm back to square one. The line drops every 10-15 minutes and doesn't connect at full speed and varies between 2mb to 8mb where it should be at 10mb. In the past two years I have had no problems with the line. The best part is I will probably still get billed for the month, even though I have not had internet in the past month. I've tried to log another fault, but cannot due to the ticket that is still open and not being resolved.</p> <p>Ticket ***.</p> <p> </p> <p>I'm now stuck with no service and phoning the support line doesn't help. The only answer I get is "We will attend to it". When? in 2050?</p>

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