MS
Merle S

1 reviews | Active since Nov 2015

18 Dec 2016, 15:42

Telkom Line

<p>Approximately 6 weeks ago Biz Afrika replaced the main Telkom cable to houses in Leisure Bay KZN.</p> <p>They still havent removed the old cable although the matter was reported to Telkom at the time.</p> <p>They also did not ensure that there was a connection to all houses when they left the contract. As far as we can ascetain Biz Afrika is a sub- contractor to Telkom.</p>

0
Replies (4)
Telkom
Telkom's reply19 Dec 2016, 08:19
Official

Hi merlestrachan,

Thank you for making contact with us.

This response confirms that your query is being attended to and feedback will be provided to you.

Your reference number:AI***

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

MS
Merle S's update28 Dec 2016, 15:37
Reviewer Update

Biz Afrika have been seen in the area but havent yet collected the cable.To repeat the cable has been rolled up by us on the boundary between lots 1034 & 1033 Bream Drive ,Leisure Bay. Reference # A ********** 0.

MS
Merle S's update30 Mar 2017, 16:38
Reviewer Update

Despite Telkom promising to attend to this matter i.e Biz Afrika having left a cable in our yard. NOTHING haS BEEN DONE! a CASE OF OVERPROMISING & UNDER DELIVERING. Perhaps you could sib-contract to some cable *******!!!!!!

MS
Merle S's update02 May 2017, 15:46
Reviewer Update

Still no response from Telkom or Biz Afrika!!!!!!