TELKOM LINE

<p>I reported my grandmothers phone in November and was given a turn around time of 5 days for the fault to be fixed. I called telkom after 5 days they gave me a new turn around time telling me the technician has till the 2nd od december to go fix the line. Today is the 7th of december. I called again on the 5th wanting to find out what is going on spoke to the manager/ supervisior called SISANDA who said she will find out what the delay is and why the line has not been fixed till now. She took my details saying she will give me feedback as to regards to the complaint. SHE HAS BEEN SILENT EVER SINCE THEN. Im calling again today wanting to speak to her n she has refused to speak to me. HOW THE HELL DO THEY EXPECT A 82 A YEAR WOMAN TO KEEP IN TOUCH WITH HER FAMILY? Now the consultant HERMAN HANG UP ON ME JUST CAUSE SISANDA REFUSES TO SPEAK TO A CUSTOMER. THIS IS THE KIND OF SERVICE TELKOM GIVES THEIR CLIENTS? REFUSING TO SPEAK CAUSE OF HER INCOMPETENCE AND ALL OR WHOEVER THE TECHNICIAN THAT CANT DO THEIR JOB PROPERLY? I WANT THAT PHONE TO BE FIXED </p>