Telkom line

Hey,<br> <br> I have logged a report here before, but it didnt help much so trying again. I logged a ticket in July to have my line moved to new residence. I finally got an installation date which was yesterday. waited all day at home and no technician pitched. I did the online chat help on website and was told technician was overbooked for yesterday. I got sms today saying tech will come today. I chatted again to helpdesk and was told technician said there was technical problem. Noone ever calls to tell me anything. I have to keep calling to ask what is going on. Noone can tell me what the technical issue is and the number of Mark thomas ***)is always busy. I have a new reference number 754651. The helpdesk lady saying they want to reschedule then afterwards she said it is happening. I am very confused hearing one thing then another. I have been without line for over 2 months and have been paying for non existing service.