JPLG
Jean Pierre La Grange
1 reviews | Active since Jul 2019
22 Jul 2019, 09:58
Telkom Line
Enough is enough!!!!!!! I've been having problems with Telkom the last few weeks. I am paying R609 for a 4meg fast adsl line. 4meg my ASS!!!!! I have been phoning them non stop trying to get my line sorted. I had 4 technicians at my house in the last week. Problem still not rectified. The last technician told that I Will never get the line speed I am paying for. He stated that Telkom decides what speed they want your line to run at. So in other words if someone is running a 10meg line they will only give you 4meg. THAT'S UTTER BULL****. They keep on have the same excuses about infrastructure. Telkom Please feel free to contact me..... Unlikely!!!!! Also please rectify your map coverage for VDSL as I am within the coverage area. Your sales department apparently uses a different system as to what we as the customer use on your website. Meaning false advertising.... Why????? When I did contact the sales department I got a very nasty ****y response from the sales agent saying I am not covered.
Will I expect any assistance or should I just cancel my service and maybe try a different ISP.....
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Replies (1)JPLG
Upstream line rate (kbit/s) | 508
Downstream line rate (kbit/s) | 4092
Upstream maximum line rate (kbit/s) | 1150
Downstream maximum line rate (kbit/s) | 10688
Upstream noise safety coefficient(SNR) (dB) | 23.8
Downstream noise safety coefficient(SNR) (dB) | 11
Upstream interleave depth | 0
Downstream interleave depth | 0
Line standard | ADSL_2plus
Upstream line attenuation (dB) | 25.3
Downstream line attenuation (dB) | 44
Upstream output power (dBmV) | 12.1
Downstream output power (dBmV) | 18.9
Downstream CRC | 0
Upstream CRC | 0
Downstream FEC | 749
Upstream FEC | 0
Downstream HEC | 0
Upstream HEC | 0
Upstream Total Cells | 464658
Downstream Total Cells | ***
Upstream Interleave Delay | 7
Downstream Interleave Delay | 7
Channel type
This is my current status..... Its shows 4 down but I am currently running at 2.5. My line is capable to go up to 10 but according to telkom its not posible. Please explain......?????????
Jean Pierre La Grange's updateReviewer Update
22 Jul 2019, 11:08Upstream line rate (kbit/s) | 508
Downstream line rate (kbit/s) | 4092
Upstream maximum line rate (kbit/s) | 1150
Downstream maximum line rate (kbit/s) | 10688
Upstream noise safety coefficient(SNR) (dB) | 23.8
Downstream noise safety coefficient(SNR) (dB) | 11
Upstream interleave depth | 0
Downstream interleave depth | 0
Line standard | ADSL_2plus
Upstream line attenuation (dB) | 25.3
Downstream line attenuation (dB) | 44
Upstream output power (dBmV) | 12.1
Downstream output power (dBmV) | 18.9
Downstream CRC | 0
Upstream CRC | 0
Downstream FEC | 749
Upstream FEC | 0
Downstream HEC | 0
Upstream HEC | 0
Upstream Total Cells | 464658
Downstream Total Cells | ***
Upstream Interleave Delay | 7
Downstream Interleave Delay | 7
Channel type
This is my current status..... Its shows 4 down but I am currently running at 2.5. My line is capable to go up to 10 but according to telkom its not posible. Please explain......?????????
JPLG
Jean Pierre La Grange's update22 Jul 2019, 11:08
Reviewer Update
Upstream line rate (kbit/s) | 508
Downstream line rate (kbit/s) | 4092
Upstream maximum line rate (kbit/s) | 1150
Downstream maximum line rate (kbit/s) | 10688
Upstream noise safety coefficient(SNR) (dB) | 23.8
Downstream noise safety coefficient(SNR) (dB) | 11
Upstream interleave depth | 0
Downstream interleave depth | 0
Line standard | ADSL_2plus
Upstream line attenuation (dB) | 25.3
Downstream line attenuation (dB) | 44
Upstream output power (dBmV) | 12.1
Downstream output power (dBmV) | 18.9
Downstream CRC | 0
Upstream CRC | 0
Downstream FEC | 749
Upstream FEC | 0
Downstream HEC | 0
Upstream HEC | 0
Upstream Total Cells | 464658
Downstream Total Cells | ***
Upstream Interleave Delay | 7
Downstream Interleave Delay | 7
Channel type
This is my current status..... Its shows 4 down but I am currently running at 2.5. My line is capable to go up to 10 but according to telkom its not posible. Please explain......?????????