dG
dhayalan G
1 reviews | Active since Jul 2011
15 Apr 2018, 13:20
Telkom line
I wanted my line moved. Due to relocation. So I gave a month's notice as required and was given an approximate date for installation. 20/03 to be precise. A week before installation could take place I was sent another SMS stating installation date has moved to the 13/04 . So I patiently waited for the 13th. The date came and went. Still no installation. I then called the 10210 no. from my mobile to find out what's going on. Only to find out the date has moved once more so installation will take place on the 2/05. And received no such SMS stating it was moved. I sit without a line that I think I should have given 5 months notice to be moved. Yet telkom has the audacity to send me a bill. What ******* is this. Leave alone the high costs in rental, the poor quality lines and speeds they portray. Really pathetic. Whenever I go into a store. They ask us to call 10210. Very little help from stores.
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
01 May 2018, 10:35Hi dhayalan
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply01 May 2018, 10:35
Official
Hi dhayalan
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's replyOfficial
01 May 2018, 10:35Hi dhayalan
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply01 May 2018, 10:35
Official
Hi dhayalan
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's replyOfficial
02 May 2018, 10:15Hi Dhayalan,
We have escalated to our schedulers, ***. Installation is booked for today, our technician will confirm once attending.
Thank you
Regards
Rafeeqah
Telkom Social Media Team
Best regards,
Telkom's reply02 May 2018, 10:15
Official
Hi Dhayalan,
We have escalated to our schedulers, ***. Installation is booked for today, our technician will confirm once attending.
Thank you
Regards
Rafeeqah
Telkom Social Media Team
Best regards,