Telkom line ***)
<p>My name is Henry Mono from Carletonville.</p> <p> </p> <p>In 2015 i app**** for ADSL Telkom line for my new shop that was opening in the new mall which is Carletonville Mall. The line was installed in October 2015 but in November 2015 which was just a month the landlord ordered us to vacate the shop since we couldnt reach any agreement on reduction of rent since the business was lower than they promised and most shops were empty.</p> <p> </p> <p>I then sent an email to Telkom for cancelation which was less than 30 days of the conract. Since then i have been sending emails to so many different individuals in Telkom trying to get them to cancel this line but everytime i call them they tell me that that line is still operational and that we are billed on monthly basis for that particular line.</p> <p> </p> <p>I was adviced by one lady at the bank that i should ask for assistance from Hello Peter.</p> <p> </p> <p>Can you assist me to get Telkom canceling this line and refunding me for all they charged from January 2016?</p> <p> </p> <p>Regards</p> <p> </p> <p>HM Mono</p> <p> ********** </p>
Good day Molefi,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Molefi,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
