Telkom likes to pick on teenagers...

I had taken a Telkom account package in December, my landline was installed on the 8th of January and I haven't had the opportunity to use it throughout January because they installed it on a \suspended line\" February 1st my problem was eventually sorted and for the next 10 - 15 days I could use my internet smoothly until it dropped to around 600 kbps (I have a 2mbps line) ive phoned countless times and now its the 14th of March and my speed is still \"throttled\" and not a line problem like the tech support insisted... another issue was with my billing, my first Telkom Bill was over R2500 the problem was sorted until yesterday when I check my email and notice that I received another Telkom bill mid month??? SO its either Telkom is taking a chance with me because im an adolescent or that they probably always give such **** service and try to rip of their customers... im honestly sick of all their **** and im sick of phoning the call centre and speaking to carrots who really cant help me... P.s. it was a Telkom Technician that advised me to tell my problems on Hello Peter :) Thank you for taking the time to read my complaining... I hope my issue gets resolved soon now :)"