Telkom like to send a 85 year old person from one point to another after spending hours on a Cell phone .

Telkom LTE worked fine for months. Now it works on and off the past two months to such a extend that I need to get a second service because you don’t offer any service Problem 2 Look alike haven’t arrived since January but you bill me. Although billing sorted out. Telkom Store unhelpful that you sensed me to, Is it Telkom’s procedure to send a 85 year old person all over when it’s your responsibility to sort the problem out. Your service very bad to be polite. Do something.