1 reviews | Active since Apr 2013
Telkom lightning trough ADSL line
I wonder if any Telkom employee can help me before i cancel Telkom, Since 2010 have i been experience lightning trough telkom line that blows my routers and 8x camera dvr systems and 4x TV units.I have now verified and are 100% sure that this is Telkom FAULTY line!This has cost me a fortune over the 8years and i am done now.I now are to the point of canseling this service!
Hi TheGodFather,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
Unfortunately lightning strikes are random acts which we unfortunately are unable to predict or control when or where it will occur. However I do see the service is up and the fault that was reported was cleared and they have made contact with your regarding this, as well.
Regards
Garreth
Telkom Social Media Team
Hi TheGodFather,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
Unfortunately lightning strikes are random acts which we unfortunately are unable to predict or control when or where it will occur. However I do see the service is up and the fault that was reported was cleared and they have made contact with your regarding this, as well.
Regards
Garreth
Telkom Social Media Team