SL
Stefan L

1 reviews | Active since Mar 2013

07 Jul 2015, 18:03

Telkom lies to us!

This started almost 4 years ago. I moved to Parys (Free State) to get out of the city. When I moved, I inquired from Telkom what speed ADSL they provide in Parys. The answer was 4 Mb. This was a blatant lie. I continued to use Telkom as ISP, as this was not much of a problem. I then asked for the 4mb line to be installed, and activated.<br> Well, I can't remember when last I had 3mb speed. The quickest I get is something between 1.4 and 2mb, if I'm lucky. Now, Telkom will argue that their offer says \up to 4 mb". That I accept"

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Replies (1)
Telkom
Telkom's reply07 Jul 2015, 18:20
Official
Hello OperaTenorNR1,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our Technical Department and feedback will follow. ***

Kind Regards
Tebogo Nash
Telkom Social Media