Telkom lies to their clients

<p>Since March I have had disputes with Telkom and logged complaints on hellopeter.</p> <p>Telkom responded and emailed me and confirmed they will credit me.</p> <p>Yesterday I spoke to the call centre and accounts.</p> <p>HP@telkom has not even logged the complaint on the system.</p> <p>There is no record of my dispute anywhere.</p> <p> </p> <p>Greetings Mr Prinsloo</p> <p>We thank you for the email update, yes we will request credits from our account for the period the service was out of order once the tech cleared the fault which that will be on next account. </p> <p>We will request your assistance should that not arranged then advised we can request manual credit if not done on the next account currently we cannot arrange manual as system des credit automatically which will duplicate credit on your account</p> <p>We are sorry for that inconvenienced cause.</p> <p> </p> <p>Regards & Thank You</p> <p>Celiwe</p> <p>Ops Specialist: Social Media</p> <p>Division: Multimedia Channels</p> <p> </p>