1 reviews | Active since Jun 2015
Telkom lies to its customers, no service at all -
So its been 6 weeks and still i cannot resolve my service issue. I have multiple reference numbers to cancel my contract - would you believe, you cannot speak to anyone directly to cancel a contract, they have to phone you. What is this, a hierarchy of elite who speak to you only if you are spoken to?????<br> <br> They only call once, and if they miss you, you have to log a complaint again and they will phone back when they feel like it. Its been 10 days since my log fault and still no response. I phone the call centre and ask to speak to a supervisor, he drops the call and no one even bothers to phone back.<br> <br> I have no signal coverage since telkom has no coverage in this area. I never thoiught I would say this , BUT IT SEEMS CELL C ACTUALLY HAS THE UPPER HAND HERE - wow that is a mouth full, TELKOM the great being beaten by the underdog CELL C, the new kid on the block
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM138758
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM138758
Regards
Luleka
Telkom Social Media Team
