Telkom LIES and PATHETIC service

In the 1st week of September I phoned Telkom to arrange for the relocation of my line. I told them that I was moving on the 13th and that my services should be suspended then and relocated to my new address, which I gave them at that stage. On Saturday, 14 September, a Telkom agent phoned me to make an appointment for the following Tuesday, 17 September. On that day, no one showed up, so I phoned on the 18th, inquiring about what happened. They told me that a technician was dispatched, but he could not find my address nor could he get a hold of me. Both these excuses is entire nonsense! The unit number to my house is clearly written in BIG letters on a board against the wall and I have my cellphone with me 24/7. I told the lady as such and she proceed to make another appointment for the Thursday, now also taking down my work number. No surprise - NO technician again and the same lame excuse. I demanded to speak to a manager and they said one will phone me back, but they will log another appointment for early the following day. (Friday) And of course, once again the problem will be escalated. Yes, you guess correctly, no one came on Friday. I phoned Monday again, there were NO other appointment, despite the ESCALATION of my problem. I was absolutely furious. They log yet ANOTHER ticket, (I am fed up with all the tickets!!) and of course, Wednesday, that's the day they will come. I phoned Wednesday morning to confirm the appointment - NO appointment. By this time I was out of my mind. I was send from here to there, from agent to agent, all repeating the same story like parrots but nothing gets done. Now, Thursday, 26 September 2019, I want to confirm my appointment for today. Tony confirm the appointment but out of experience, I have learnt not to believe their stories, so half an hour later I phoned again....I don't even want to say, THERE WAS NO APPOINTMENT ON THERE SYSTEM!!!! This was told to me by Nomcebo. How can one confirm appointments and the other one doesn't see the so called appointment. Again I demanded to speak to a manager and told the lady that I am NOT putting the phone down until my cellphone rings. So, someone did phone me, PROMISED TO find the technician and have it done TODAY. And Dear Telkom, I have this conversation on my phone as my phoned records every incoming call. This call came from a Kennith or Kenny, thats what is sounded like to me, but the call centre said it was Zuneid Shaik. Well, it has been more that 2 hours, the call centre doesn't see any logs on the systems for any technician and the manager didn't phone me back as promised. I can not upload the conversation here for all to hear their lies, but I have it. I got my mother to visit and she's been here the entire time to make sure that someone is available at the house for the installation. Telkom is very quick to suspend your service even if you only owes them R50, but the are not quick on keeping customers happy. I am FED UP with Telkom! They are PATHETIC. That is not even a strong enough word, but I am not aloud to curse here. I rate them one star because I have to choose something, but I would like to rate them a big ZERO!