Telkom - Lies and bad workmanship

1. Requested our ADSL line to be moved to our new home. 2. Called to find out when they will move the line, was told the scheduling system is down. 3. We moved into our new home and called again to find out when our line will be moved. Was told that there were no available ports in our area. 4. A week later a technician called us to make an appointment to move our line. He arrived an I asked about the availability of ports and he said there are a lot available in our area. 5. He then proceeded to repair a badly installed line from the previous time we stayed at the property. Line worked. 6. The line has been down now for two days.

When will Telkom get its infrastructure sorted out and I hope we will be credited for all the downtime.