Telkom.. lies again..

And once again here we are... I apparently owed money on my telkom line.. so what do they do.. call me? Text me? Email me?

No they just shut my line off no communication received.. I need to call and find out.. I was advised payments can be done via app which apparently does not work as all I receive are errors from the telkom app..

So long story short.. payment is made Friday morning.. I was advised as soon as it is received the line will automatically turn on.. I have phoned and payment has been picked up yesterday already but I have still no internet..

I'm so sick of being promised one thing by Telkom only for them to shift goal posts.. I refuse to accept this I want a refund.. I played now for a full month and I have now been without internet for 4days.. I really won't accept this!