1 reviews | Active since Jul 2016
Telkom lies
<p>So today it has been a month Without internet, i have been told 3 different stories, the first lady told me after payment my line will be back within 48 working hours, after that i have phoned again and the 2nd lady told me there was a problem with reference, and after fixing the reference the lady told me up to 72 hours, after a painfull wait with no results i phoned again, this time a guy answered and he told be yet again a different story (another lie) that it takes up to 7 working days, it is now working day 20 and there is still no results, it is almost time to pay the account again and i had nothing to use, we will think that Telkom will actually try and to something after a bad review, this is my 3rd review and nothing has been done, i am not accepting any more lies and i wish i can get hold of a manager that hasnt been "busy" everytime i phone, i have phoned a total number of six times, which telkom can see on their system but just wont care, and everytime i asked to speak to a manager or supervisor i get the message " they are busy at the moment" </p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
