Telkom Lies

i recently upgraded my contract with TElkom mobile(BIG MISTAKE) <br> i was told that there would be a pro rata bill as the new amount could not be loaded immeditely. <br> On the 15th of June my line was suspended due to, as they call it, non payment.<br> <br> The debit then ran on the 25th of june to the amount of R1550.00. however my account remains suspended. <br> I called in to their UNFRIENDLY, UNHELPFUL, call centre. i spoke to a mokgal, who said i have to send a bank statement for them to excalte to billing to have the suspension lifted. <br> I did so and then called in again the next day to find out. i was then told that the process will take 3 working days. i voiced my inconvienience and left it. <br> I then called in this morning again (1st July) and was told that it will take 7 working days. <br> <br> The inconsistency of their poorly or even untrained agents is ridiculous. i am paying for a service im not receiving. <br> <br> I asked for the amount to pay off this contract and have had no response. i have sent in email to their departments to no avail. <br> <br> For a organization like them to be doing this. its sick!!<br> <br> PLEASE DO NOT USE THEM OR EVEN RECOMEND THEM !!!!<br> <br>