Telkom lies

After numerous attempts at getting any response from Telkom via their Twitter support, I have had enough. Since January this year I have complained about my line and speed, with zero effect. I have even stopped paying only to have my line disconnected, paid in full, line activated with same result. Almost three months of constant nagging and pleading has yielded no result. Is this how Telkom treats its clients? What is the use of Twitter so called support if nothing happens?? What am I paying for? If I could change to any other service provider I would do so in a heartbeat, but it seems Telkom enjoys the fact that they are the sole provider of this service and therefore thinks they can treat their clients like ****. I am paying for a 2mbs line. For 3MONTHS now I have been getting only 0,7mbs!!!!! I would love to hear your excuses and false promises surrounding this issue. I have a copy of the conversation from Twitter if you need to see it.