Telkom - ***** and *****s!

<p>I signed up for a Telkom Wifi Deal in February 2017. It was the valentine special for R149/month where you get 5 gig anytime data and 10gig to use between 12 and 7am. My deduction was over R500. I called the call centre where i was told I had to cap the data at R1 if I dont want it to run up because apparently there is a R500 spending limit - which may i add NO ONE during the sales process told me! I double checked with the sales agent on the day to make sure I wont be gettinga surprise and I was told that my bill would ONLY be the R149. So I capped it at R1. Needless to say, a couple months down the line, my bill varies between R400 and R600 monthly, where I was told numerous times that my data is now capped. I was told a supervisor would call me back which has NEVER happened (its been 2 months). I have requested copies of the sales call AND all other calls I made to them, they are ignoring my emails , I dont get any sort of response from them at all. The 1 call centre agent even went as far to tell me my lawyer needs to request copies of the sales call - can you freakin believe that? So they are just *****ing money from me month to month. the amount of money they deduct each month is roughly equivalent to plus minus 20Gig of data! How is that possible?? I am employed full time, and spend limit time on facebook, dont do downloads and chat via whatsap. Telkom refuses to get back to me. I need to take this case further because everymonth I budget R150 and they deduct 3-4times more than what they should. I am utterly disgusted with Telkom. </p>