GD
Grant D

1 reviews | Active since Sept 2016

12 Sept 2016, 14:08

Telkom *****!

<p>Telkom has broken its daily pomise over past four days to send a technician to fix our telephone line which has been cut and removed from pole. Now Telkom says they can only send assistance on 20 September!!!!!! And that is after the complaint was escalated. This after telling us everday that a technician was on the way. Call Centre is rude, poorly trained and inept.</p>

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Replies (1)
Telkom
Telkom's reply13 Sept 2016, 09:30
Official

Thank you for bringing this matter to our attention.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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Best regards,