TELKOM LETS US DOWN AGAIN

I already complained a few weeks ago about Telkom. We have been waiting for over a month for them to come and put a landline and ADSL into our new home. 3 times I received an sms confirming a date, with them saying \This is a whole day appointment. Please make sure someone is home all day\". Despite me having made these arrangements, no one arrived. I have spent over 2 hours on the phone trying to find out what the problem is. I received a response on Hello Peter from someone saying they would look into it. I have not heard from Telkom again. Unacceptable!"