MB
Maurice B

1 reviews | Active since Mar 2012

19 Jun 2015, 10:09

Telkom Legal Services

We app**** for a 10+10gig telkom mobile package including a wifi router and Xbox as per promotion. We received all goods accept our Xbox and it has been more than 4 months of hell trying to get it out of them. So we decided by not paying maybe we will get a response out of them, finally happened with a legal notice letter.<br> <br> Now that we have a direct representative details we tried contacting that person instead of continues holding and back and forth blame games.<br> <br> Cannot say I was surprised but there is no answer at the number *** stipulated on the letter and the email address does not exist.<br> <br> So tired of this, and wont pay untill I received my Xbox!!!

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Replies (1)
Telkom
Telkom's reply19 Jun 2015, 10:56
Official
Hello IttechForYou,

Thank you for making contact with us and taking our call.

Kindly note that we have sent you an email and await your response so that we can assist you further.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team