Telkom legal department wants to blacklist me because they neglected to attend to my service cancellation after a whole year.

Worst service i have ever experienced. Was handed over to Telkom Legal for "failing to settle my bill" but my line has been disconnected since Feb 2018 after i requested cancellation of services.

After requesting cancellation in Feb, i received a cancelation confirmation email from them. But i was still being billed every single month and money deducted from my account. I then visited the telkom store multiple times to try and have it resolved, only to be told that " your issue was logged and will be attended to" and its been almost a year, i still receive billing emails, i was contacted by their legal department and threatened to be blacklisted if i didn't pay. I have the original cancelation form, the confirmation email, the case number and all other corresponding emails on record. And yet i am unable to get through to anybody at telkom to assist me. This company will have effectively ruined my credit record by black listing me.

Telkom SA does not care about attending to their cancellations, complaints or negative feedback. They do however go all the way to get you signed on for a contract.

Very very disappointed in the company.