AK
Andre K
1 reviews | Active since Jun 2015
05 Jun 2015, 16:28
Telkom left me without internet .
I signed up for LTE on 20/5/2015. I was informed the installation would take place in a day or two. Telkom advised I should give up my old adsl line by the end of the month,wich I did for the end of May. By the end of May the new installation had not even been done. Since then (I think on the second) they did the instalation but it never worked. Every day we phone Telkom, visit their shops, send sms's receive promises etc but now instead of having beter internet, we have no internet, no email etc. Our bussyiness is suffering. Our clients are disapounted. Boo Telkom!
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Replies (1)Telkom's replyOfficial
05 Jun 2015, 17:00Hello Adekock78,
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM116003.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM116003.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
Telkom's reply05 Jun 2015, 17:00
Official
Hello Adekock78,
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM116003.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM116003.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
