Telkom leaving me without answers

I have asked a MILLION times on Facebook, email, Telkom online chat, and I logged a fault and I left my number to be called back. I have a MILLION reference numbers and I am not even receiving a reply, NOT ONE!!! I am losing my cool. I have been without a landline for two days and Telkom's *********** support staff does not even respond to my questions, I would just like to know WHY my line is off and HOW LONG it will take. Yet I am not even receiving ANY response. <br> <br> What kind of service provider does that? I hear nothing. I can't phone the call centre's because my phone is offline. I need my ADSL ASAP, and my ISP is waiting for Telkom to prepare the DSL part on the line. I WOULD JUST LIKE TO KNOW WHY!!!!! Nothing is being done. Just tell me that it takes 2 days to migrate or whatever. No you are leaving my in the dark, no response, I am getting more and more worked up because I urgently need my internet installed, and now not even my voice line is working. My line is not even a month old and I am struggling already. My telephone worked for 2 days! 2 DAYS!!!<br> <br> Get your act together Telkom!!! You are a Service PROVIDER, not a Service REMOVER.