Telkom leaves 93 year-old without landline

Our friend, a venerable 93 year-old, has been left in the lurch by Telkom.<br> He has had no land-line since August!<br> <br> We have logged complaints, escalated them, begged and pleaded, sent an email, all to no avail.<br> <br> Today, 6th October '15, I spoke to Yunathi, who sent a further communique to the technicians.<br> <br> The lame excuse of a 'general complaint in the area', is no longer acceptable.<br> <br> If Telkom is in the business of keeping their customers, this is an unfortunate way of showing it.<br> We are being alienated by Telkom's very poor show and their reputation lies in tatters.<br> <br> Advertising and promoting their services, whilst not attending to maintenance and customer satisfaction, demonstrates that Telkom has lost its way.