CP
Cobus P

1 reviews | Active since Aug 2016

10 Apr 2021, 11:22

TELKOM LANDLINES DIVISION SHOULD CLOSE. They are *******.

Since I cancelled my TELKOM Smartrvoice line to go onto TELKOM VOIP unlimited I have been hit with one disappointment after another. TELKOM never allocated a Call plan to my profile and billed me R682.00 last month. I loaded a complaint on Hellopeter last month due to this and TELKOM called me and then said they will allocate a Unlimited call plan to my name since they that is what I app**** for at sales stage and the they did pick up there was a error on the side of sales. Today I got my invoice and got billed R 1,826.59 for my second month with TELKOM landlines. The billing department told me today that TELKOM still did not allocate the Unlimited Call to my account plan that I originally app**** for. (AFTER MY COMPLAINT ON HELLOPETER TELKOM CALLED AND TOLD ME THEY WILL FIX THE PROBLEM) I cancelled the line today. I cant deal with this incompetency anymore. **** Telkom please make sure you guys only debit the agreed amount of R600.00 and nothing more.*** TELKOM landlines are still as useless and *********** as they were many years ago. TELKOM mobile is a pleasure to do business with but the old division of TELKOM should be closed since they cant do their work correctly. I have lost all my trust in TELKOM landlines. Once my Fibre contract expires I will move this to another ISP as well. DON'T DO BUSINESS WITH TELKOM LANDLINES SINCE YOU ARE GUARANTEED TO HAVE TROUBLE. I used Telkom landlines many years ago and found that they were bad and they are still as bad today. There are to many people working at TELKOM that can't or don't want to do their jobs. acc ***

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