Telkom Landline seems impossible to cancel

Item: Telkom
Rating: 1
Author: andrew B

I've been trying since last year to cancel my landline . The line is dead and i'm still being charged monthly .i don't use this line and thus i would like it to be cancelled first date of sending in crenelation form 11/09/2017 ( The official Telkom request to cancel service form sent to the cancelation department ] the line remained active till about a month ago , it then went dead . i reported that online and they send a sms saying that the issue has been resolved . line is still dead . I went into telkom lakeside mall and they tried their best to cancel it there on the 18/05/2018 and took a copy of my original cancellation form telkom acc number is ********** 51055 can anyone please explain what i have to do to cancel this landline and no longer be charged Many thanks

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Replies (2)

andrew B's updateReviewer Update

08 Jun 2018, 19:35

Thanks i see i have been billed again and nothing has changed at all ie i have paid about R 2250- since the 9th month last year for a service i requested to cancel and dont use =any suggestions now what I should do to stop this continuing ---------if i dont pay-----you will black list me ----------right?//////

andrew B's update08 Jun 2018, 19:35

Reviewer Update

andrew B's updateReviewer Update

08 Jun 2018, 19:56

Tell you what i'm going to do now . i will let this next months debit order go off . next month im gonna put a stop order to prevent you from taking money off my account , You can then get your lawyers to Black List me Ensuring that for the next 5 years that my credit rating is down the Drain and that i cant apply for any finance but this has to stop . I really don't care anymore ---- I WANT TELKOM OFF MY BACK AND OUT OF MY BANK ACCOUNT !!!!!!!!!!!!!! I followed all the steps TELKOM told me to follow and almost a year later ---- nothing is being done -- just escalating to a relevant department i

andrew B's update08 Jun 2018, 19:56

Reviewer Update