Telkom Landline pathetis service

<p>Good day I took out a contact recently with telkom and today the 24th February 2017 they came to install without a modem the line is still not working.... I took off from work for this to be done and it is not done <br /> I was told a modem will be courierd to me and I should track it with some reference number that doesn't work <br /> So how do I get that modem cause I must go to work.... I can't take off again <br /> I previously had a contract with telkom and the exact same thing happened and that's the reason I just let the line go <br /> I am thinking of cancellation with this contract because no connection was done as yet.... I am not prepared to go through this for another two years <br /> Oh yes another thing is I keep on trying to call 10210 and 10213 there is just no answer...... If there is an answer I get all different stories.... How are your agents trained <br /> I wonder if I am the only person with this problem <br /> I do not think so.... I have seen the complaints on hello Peter <br /> If there was shortages of modem tell me before hand not on the day of my installation <br /> So that I don't do this contract <br /> </p> <p>Apologising doesn't make it better I want to know how will this be sorted out with out me being inconvenienced because I was already inconvenienced Friday and I cannot take off work again for this to be sorted out... Or the other option you can take your contract and shove it.... And this will be known public</p> <p> </p> <p>This is a bit too much now don’t you think so</p> <p>Yesterday(28/02) I called 10213 again</p> <p>Manager and supervisor not available</p> <p>I was given a reference number to go and collect the modem</p> <p> ********** 36A</p> <p>So I go to the Southgate store and stand there for 2 hours only to find that I should not be there</p> <p> </p> <p>Is somebody going to call me or tell me what’s going on</p> <p>Or please better yet just cancel this contract that I have because your service is pathetic</p> <p>And I will take this to the public</p> <p>You really not interested in assisting your clients</p> <p> </p> <p>I am assuming you not getting my point or not understanding</p> <p>I have been inconvenienced and I would like to know how will this be sorted out without me being inconvenienced again</p> <p>Because time and time again when I called Telkom I was told take off work , you have to take off work for this to be done</p> <p>And when I do take off , guess what , nothing is done and it is not completed</p> <p> </p> <p>I do not want to be contactd 10 times again by 10 different people and they all tel me the same thing</p> <p>This was supposed to be sorted out Friday and today is Tuesday and there is still nothing done about it</p> <p> </p> <p>So guess what u suggest you take your contract and keep it , I don’t want this and not willing to put up with this kind of service for another 2 years</p> <p> </p> <p>Now I suggest you get the CEO to contact me</p> <p> </p> <p> </p>