TELKOM LANDLINE & CONTRACT......??????????????????

I am so sick and annoyed at the level of poor service I have been receiving from Telkom. I have been contacting Telkom regarding my Cellular phone contract since November 2020. I have not been able to use both my phone and sim card since then. I have been advised by one of their agents telephonically to go to one of their branches. I did go to the Lakeside Benoni branch where I was told that my sim card could be damaged and that I needed to do the simswop. They did the simswop but still no Network connection. I was told that they logged a call to the Technical Dept. Two days later I got a call from one of the agents and she checked on their system and told me that she was unable to assist me as she has never came accross such a problem before and could not assit me. She then said she will escalate the call to her Seniors, but since then no one has ever came back to me. I have made numerous calls, Twitter DMs and Timelines but seems like I am being ignored. They do ask me to check my DMs just to get me off their backs but then never communicate with me. I have been paying my Contract every month but no services rendered. Why am I paying for a phone that in not in use. I have spoken to one Technical guy from a leading Telecommunications company regarding my issue and all he said was my phone sim have been wipedout/blocked from the Network. To add on to that my Telkom Waya Waya Prepaid landline was cancelled/disconnected without any notification/warning since 20 June 2020. Seems like Telkom do not want me to use their services nor Network anymore. I have lost contact with a lot of my customers due to this landline cancellation and mobile blocking. Telkom has cost me a lot. I am losing my mind as I cannot even access my phone to conduct my business. What must I do???? The only option I am left with is to leave R0.00 funds in my bank account so that it can stop them from debiting my bank account because clearly I am paying for nothing. Telkom pay me back all the months I have not used your services and do note I want to cancel my mobile contract. I have heard it with your useless service. Go and check how many countless times I have written to you on Twitter timeline and DM... Mobile Ref No. ***0 . Wayawa Ref No. ***A