Telkom Landline Cancellation

As a customer of Telkom, I am extremely disappointed with the way my account was handled. We made attempts to cancel one of the Telkom lines and data package, from March 2017 till to date, there has not been a cancellation or any communication from the provider.

The morning of 29 August 2017 an sms came through, stating that my account has been handed over to NuDebt and I have 48Hrs to pay. No one from Telkom attempted to contact me, instead we were busy bugging the provider to cancel the line and data package. We even got more information from NuDebt than Telkom.

Remember with Telkom, it is easy to sign up but to cancel the package is difficulty. Truly disappointed that we have to pay an amount so high and yet we never used the service. There are call records of our attempts to cancel and we were informed that a consultant will contact us. We don't even live in that house anymore since March 2017.

If you planning to move to Telkom, just be conscious.