SD
Saleha D
1 reviews | Active since Jan 2012
06 Jul 2015, 16:07
Telkom landline and ADSL line dead for over 10 day
Fault 208CRK270615 logged in on the 27/6. its been over 10 days and I still don't have a landline or an ADSL LINE. I work form home and i urgently need this to be resolved ASAP. I am a paying customer. Now TELKOM says the problem is at the exchange. How long must i still wait? I refuse to pay for a service I am NOT Getting!
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Telkom's replyOfficial
06 Jul 2015, 16:46Hello Sally7,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated by our Technical Department and feedback will follow.
Your social media reference number is SM123322.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated by our Technical Department and feedback will follow.
Your social media reference number is SM123322.
Regards,
William Letwaba
Social Media Team
Telkom's reply06 Jul 2015, 16:46
Official
Hello Sally7,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated by our Technical Department and feedback will follow.
Your social media reference number is SM123322.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated by our Technical Department and feedback will follow.
Your social media reference number is SM123322.
Regards,
William Letwaba
Social Media Team