Telkom Land Line

I am extremley unhappy with Telkom service.<br> <br> We have had a problem with our line for at least 6 months!!! since november 2014.<br> <br> we phone in with the problem get a Reference No. and get an sms back saying they will attend to our problem!!!!<br> this has occurred no less than seven times, always getting a reference number ( which obviously is just a formality in order to let us think that they are attending to our problem) we had on occasion received a call on our line asking if the phone is working, then on the same or next day it is out of order again. the latest excuse we have received over the past couple of weeks is tht the cable has been ****** and was to be repaired by the end of last week ( 15/5/2015 ) how come all of our neighbours have operative phones if this is the case?<br> i think that this is totally unacceptable and feel embarrassed to give out my number to anyone. i need top management to resolve this matter as i am paying for a service that i am not receiving.