FL
Farzaana L

1 reviews | Active since Dec 2013

13 Jan 2017, 10:27

Telkom - Lairs and *******!!!!!

<p>Telkom had debited my bank account for over R2000 in December, I have sent them the sms confirmation from my bank as well as a copy of my online bank statement and still they are claiming that they have not received the money. They have ****** from my banking account and have taken no responsibility for the inconvenience I have been caused due to my line being inactive. This ordeal has affected my job application as I have been unreachable for weeks. They also refuse to release my manual deposit amount that I was instructed to complete only to find that later the same day they debited that same amount from my account. Their staff is *********** and has a trend of contact avoidance when they cannot answer the question asked. I mailed nudebt and received and email saying that they will respond within 24hours. It's been 3 days and no response. I want my ****ing contracts to be canceled. I refuse to business with this pathetic network. </p>

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Replies (2)
FL
Farzaana L's update21 Jan 2017, 16:22
Reviewer Update

My line was activated after 17 days!!!!!!! Lat months data and minutes have been made available to me AND your supervisor alerted me to another R2000 being deducted from my account. Give me my ****ing money back! I did not authorise you to debit additional amounts!!!!! Nor did I authorise you to debit my account multiple times which resulted in multiple R150 charges each!!!!!!!!! I want to be reimbursed for everything and I want to be compensated for the inconvenience caused!!!!!! If you do not compensate me I want to cancel my contacts with no cancellation charge.

FL
Farzaana L's update21 Jan 2017, 16:23
Reviewer Update

Last month's data has NOT been made available to me!!! Sobi paid for something I haven't used!!!!