TELKOM - LACK OF SERVICES

It is really frustrating as i don't have the time to go to one of the telkom shops during the day as I leave for work before sunrise and only get home after dark.

For a Telephone company they sure do not know how to answer one. I have been trying to get hold of the call center 10210 or the 10213 for the last 3 weeks. After a 20 - 30min wait with no response or answer, I hung up.

I app**** to relocate my services online and they said they will respond with in two days. received a call about 2 weeks after my initial application to relocate my line, they said they received it and a technician will contact me to set up an appointment. With this I asked if they can transfer me to the technical dept. and guess what held on for another 30 min plus with no answer.

Even tried the route on there web site to chat to an agent, but this feature is only for sales and not anything else. surely they can utilize this for all type of queries.

It is now another week later and still no contact from Telkom. Thus I'm still paying for a service that I can not use.