ED
Emile D
1 reviews | Active since Feb 2014
14 Oct 2015, 18:09
TELKOM lack of service ethics
Telkom has done it again, TWO days in row we have been informed by their service department to wait at home for installation and two days in a row they just do not bother to show up, nor to advise of them not making their appointment.<br> This is costing US the consumer a ton of money as these guys just do as they wish without discipline nor respect for the people paying their salaries. PATHETIC SERVICE delivery, lack of service ethics.....etc.<br> But... just pay late and the let all hell loose on that person yet they display the type of service that ALL South Africans can definitely do without..<br> Telkom, you truly need a lesson..... SHAME on you....<br> <br>
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Replies (1)Telkom's replyOfficial
14 Oct 2015, 20:36Hello emiledellieu,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM156637.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM156637.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply14 Oct 2015, 20:36
Official
Hello emiledellieu,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM156637.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM156637.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
