Telkom lack of service

Good day. Since April 2024 I had many problems with Telkom's Internet service. Due to a payment problem with my Bank my Telkom account was in arrears. I went out of my way to bring it updated by paying 3 different payments of R602, R440; and R220. On the 29th June Telkom deduct a amount of R340;26 from my bank. My Internet was supposed to be connected by Telkom's according there rules with in 3-4 working days. That was supposed to be last week Friday. Several calls was made to Telkom, were I was told that they did not allocated the payment they deduct from my bank🤬. Till today its still not allocated, after yesterday when I phoned them the person I speak with told me the payment wad allocated and my Internet will be available today. Today the person at the help desk told me that the allocation is not done yet and my Internet will be reinstalled on Saturday the latest. She couldn't explain to me what course the delay and what is behind there bad service or luck of service. This is unexceptable.