Telkom lack of service and communication

I moved house, the line was installed on the 9th March. ADSL was not working when the technicians went away. <br> They did not even try to check the main input box and did not look again at their new setup while on the premises. It has been almost two weeks since then with no ADSL and despite repeated contact Telkom have not assigned The cost of a 4MBps ADSL and uncapped data is quite high so I feel very ********** by them. I work in IT and this is really affecting my life and work seriously. The cost of 3G is really high and I just have to pay for Telkom's lack of service.