TELKOM ********** LACK OF SERVICE

Good day

I am exhausted at the lack of service from telkom.

Two weeks with no network in COEGA MOTHERWELL NU11 PORT ELIZABETH. I go to a telkom store they have no idea about the issue, I call 081180 they have no idea about the issue.

I am paying for a service that doesn't exist?? I cant work from home, I cannot function as a human being in this day and age that requires network connectivity.

I spent over 30 minutes at the telkom store in greenacres speaking to Terry who seems uncovered, I am on the line with telkom agent Andile who just wants to end the call as soon as possible without helping me. No one wants to create a ticket for me, no one wants to help me.

I have a bought a separate phone, separate new Sim card. Rebooted device removed Sim started phone back up. Tested Sim on another device.

I DO NOT HAVE NETWORK CONNECTIVITY IN MOTHERWELL NU11 PORT ELIZABETH!!

Have no load shedding for weeks, never had issues with telkom for over 5 years here if not 10 years and the best you guys can do is tell me to pay for Sim swop that costs r100 when I already tested a new Sim and a new phone?

Should I cancel and cut ties with Telkom? I even worked for telkom and this service is so **********.

I SPENT HOURS OF MY TIME FINDING OUT THE FAULT MYSELF, TODAY I FOUND THAT THERE ARE NETWORK SPOTS IN THE MAJORITY OF OUR HOME THAT DO NOT ALLOW CONNECTIVITY. I HAVE NEVER HAD THESE ISSUES BEFORE AND I HAVE LIVED IN MY HOME FOR OVER 10 YEARS!!

YOUR TECHNICIANS DO NOT FOLLOW UP OR PROVIDE THEIR CONTACT DETAILS, ********** SERVICE TELKOM UTTERLY **********!

Regards Bubele Marshall Sefa ******4857