Telkom Lack of service

<p>My daughter informed me she was moving to Durban and that she and i would be moving in together, I took it upon myself to get a flat ready for her arrival, Went to telkom at the Phoenix plaza was advised that I needed to apply over the phone so I go back home and make the application, lady says 7 to 14 working days, last week I received a call to ask where the installation would be taking place I confirmed the address, I then received an sms saying another line was ordered, I tried to call them 2 hours later I gave up. 3 weeks later I get an sms saying installation confirmed for the 1st, gave up my cricket tickets stayed at the flat to receive an sms at around 13h00 saying resheduled for today, 2 techs arrive and say they cant install as there are cable issues ... I means really is it this difficult to get ASDL in this day and age This is so dissapointing as I wanted my child to come home to all her creature comforts and nobody can tell me how long this process to going to take</p>