Telkom lack of service

<p>I logged a fault regarding my landline on the 29th July 2016. I have chatted to an online agent at least 15 times. I keep getting the same story that my fault is in hand with Telkom's technical repair division. All I want is that a technician come to my house to sort out the problem. It is without doubt the worst service I have ever received from any company.</p>