Telkom lack of service

Ive been having issues with my Telkom connection for months now. No one at Telkom can fix my problem nor find a solution so that i can stay connected. All the while paying my bill every month!

Its probably THE WORST business in south africa when it comes to customer satisfaction and assistance.

They "send" technicians out to "find" the fault, no one comes to my apartment, and i get billed. I am fed up with the lack of service, lack of expertise, lack of customer assistance.

And even though they are not delivering the service stated by contract you should get, being in breach of service delivery agreement, you cant cancel the contract without extreme cancellation fees.

They cant even offer me alternatives to rectify the issue, as long as i pay my monthly instalments they couldn’t care whether my connection is working or not.