MS
Marco S
1 reviews | Active since Jan 2013
13 Mar 2015, 09:33
Telkom lack of reply or communication/call centre
On 5th March 2015 I reported a fault (this after not having internet for a week [also working from home]) on their website. Within minutes I received an sms which gave me a lot of hop, which read, <br> <br> \Following message sent to ***: Dear Customer
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
13 Mar 2015, 09:39Hello Marco Scheepers,
Thank you for your post. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Technical Team for assistance. Feedback will follow. Ref: SM95983
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for your post. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Technical Team for assistance. Feedback will follow. Ref: SM95983
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply13 Mar 2015, 09:39
Official
Hello Marco Scheepers,
Thank you for your post. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Technical Team for assistance. Feedback will follow. Ref: SM95983
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for your post. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Technical Team for assistance. Feedback will follow. Ref: SM95983
Kind Regards
Tebogo Nash
Telkom Social Media