EF
Eric F
1 reviews | Active since Aug 2015
27 Oct 2015, 09:46
TELKOM - LACK OF INTREST IN CONSUMERS
My Land Line and with it my Uncapped WIFI - no Longer works as of Friday Morning the 23rd. Reported it around 7am Morning. Followed it up again around 11 am waiting around 20min listening to really irritated music just to be told that it will be \Escalated". Saturday followed it up again same story - Escalated"
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Telkom's replyOfficial
27 Oct 2015, 09:50Hello FoucheEric,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161365.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161365.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply27 Oct 2015, 09:50
Official
Hello FoucheEric,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161365.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161365.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team